Effective Date: April 29, 2026

1. Introduction

Emmanuel Edge AI FZE (“the Provider,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and safeguard personal information when you visit our website (the “Site”) or use our AI-driven lead management and automation services (the “Service”).

By using the Site or Service, you agree to the collection and use of information in accordance with this Policy and the UAE Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data (PDPL).

2. Information About Us

The Site and Service are operated by Emmanuel Edge AI FZE, a company registered in the Ajman Free Zone, United Arab Emirates.

Registered Office: Ajman Free Zone, UAE

Email: [email protected]

3. What Data Do We Collect?

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Data”).

Identity & Contact: Name, business email, telephone number, and business address.

Account Data: Usernames, passwords, and service preferences.

Technical Data: IP address, browser type, time zone settings, and usage patterns on our platform.

Lead Data: As a "Zero-Leak" lead management provider, we process data you upload or integrate via APIs (e.g., lead contact info). For this data, you are the Data Controller and we are the Data Processor.

4. How We Use Your Personal Data

Under the UAE PDPL, we must have a lawful basis for processing. We use your data for:

Contractual Necessity: To register you as a client and provide the Service.

Legitimate Interests: To improve our AI workflows, monitor platform security, and manage business administration.

Consent: For marketing communications where you have opted in.

Legal Compliance: To comply with UAE financial and regulatory reporting requirements.

5. Your Rights Under UAE Law

Consistent with the PDPL, you have the following rights:

Right to Information: To know what data we process and why.

Right to Access: To request a copy of the personal data we hold about you.

Right to Correction/Erasure: To rectify inaccurate data or request the deletion of your data (the "Right to be Forgotten").

Right to Restrict Processing: To limit how we use your data in certain circumstances.

Right to Data Portability: To receive your data in a structured, electronic format.

To exercise these rights, please contact us at our registered email.

6. Data Storage and International Transfers

6.1 Cloud Storage: Your data is stored in secure cloud environments managed by our global sub-processors. 6.2 Cross-Border Transfers: As an international business, we may transfer data outside the UAE. We ensure all such transfers comply with Articles 22 and 23 of the UAE PDPL, utilizing standard contractual clauses or ensuring the destination country provides an adequate level of protection.

7. Data Security

We implement high-level technical and organizational security measures to prevent unauthorized access, alteration, or disclosure of your data. This includes encryption of data at rest and in transit. Access to personal data is strictly limited to authorized personnel with a "need-to-know" basis.

8. How Long Do We Keep Your Data?

We retain personal data only as long as necessary:

Account Data: For the duration of your contract and three (3) years thereafter for legal and tax purposes.

Technical/Cookie Data: Generally retained for 12 months.

Lead Data: Deleted or returned to you upon contract termination, subject to our Data Processing Addendum.

9. Cookies and Tracking

Our Site uses cookies to enhance user experience and analyze traffic.

Strictly Necessary: Required for site security and login functionality.

Performance/Analytics: We use tools (e.g., Google Analytics) to understand site usage anonymously.

Control: You can manage or disable cookies through your browser settings, though some features of the Site may become unavailable.

10. SMS and Communication

If you have provided consent, we may communicate via SMS for service updates or support. We use trusted third-party telephony providers. We do not share your mobile number with third parties for their independent marketing purposes. You may opt-out at any time by replying "STOP."

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in UAE law or our business practices. Any changes will be posted on this page with an updated "Effective Date."

12. Contact Us

For any privacy-related inquiries or to lodge a request regarding your data: #

Email: [email protected]

Address: Emmanuel Edge AI FZE, Ajman Free Zone, UAE.